Senior Expert IT Service Excellence Energy Networks (f/​m/​d)

  • E.ON SE
  • Hybrid, Permanent contract
  • Full time
Senior Expert IT Service Excellence Energy Networks (f/m/d)

E.ON SE

E.ON is one of Europe's largest operators of energy networks and infrastructure and a provider of innovative energy solutions. Our employees are constantly working to digitise the energy world, achieve net zero and connect everyone to good energy. To achieve this, we are focusing our actions on sustainability, digitalisation and growth. We strongly believe that differences make us stronger and welcome all people into our inclusive and diverse culture.

We are looking for a Senior Expert IT Service Excellence Energy Networks (f/m/d) to join our E.ON SE team as soon as possible. If you are interested, please apply.

Senior Expert IT Service Excellence Energy Networks (f/m/d)

Location: Essen, North Rhine-Westphalia, Germany
Applications can only be submitted online via our portal. Please understand that we cannot consider applications that reach us by e-mail.

Job description

A job that inspires you

  • You will collaborate with national and international DSOs, business initiatives, and Digital Technology to drive IT service excellence,maximizing the value of digital transformation and accelerating the business transformation of Energy Networks
  • You lead the definition, development, and implementation of IT service excellence, supporting ongoing and future business transformations, as well as the continuous development of digital business platforms(Rocks)
  • As a leader of the Expert Team within the Energy Networks Digital & IT Leadership Team, you will prepareand moderate meetings with the PMO expert and actively contribute strategic ideas and proposals in collaboration with other team members
  • You will manage cross-functional teams and support strategic projects
  • In collaboration with the Digital & IT Leadership Team, you will make decisions regarding standardization and optimization
  • You will represent Energy Networks as a subject matter expert in internal and external meetings,presentations, and discussions on Digital & IT

A background that convinces us

  • A university degree in IT Service Excellence or a related field, or equivalent practical experience
  • At least 3 years of relevant professional experience, with expertise in IT Operations, User Experience Design,IT infrastructure, Application Management, agile frameworks (e.g., SAFe), cloud technologies, and ITIL
  • Strong problem-solving, research, and project management skills, with the ability to align technical solutions with business strategies and processes
  • Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and work collaboratively across teams and departments
  • Ideally, knowledge of the European energy industry, and a passion for leveraging digital technology to drive efficiency, innovation, and transformation
  • Business fluency in both German and English to engage effectively within the E.ON Group and with Distribution Systems Operations

An environment that motivates you

  • A task full of challenges, where we will work together to ensure a successful induction
  • An appreciative and team working atmosphere in which mutual trust and respect play a decisive role in teamwork
  • A modern working environment that provides a work-life balance through flexible working and home office
  • A wide range of personal and professional training and development opportunities to support you in your next career step
  • A strong network, because for us as a group holding company, the focus is on collegial exchange across company units and offers a variety of changes of perspective
  • A secure supply with an attractive remuneration as well as various additional benefits, such as in-housesports facilities, child-care, and company pension scheme

Inclusion

It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available.

Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.

What else you should know:

Type of contract:Permanent contract
Employment type:Full time
Work Model:Hybrid
Company:E.ON SE
Job number:234144

As long as the position is advertised on our careers page, we are looking for suitable candidates (f/m/d). We look forward to receiving your application!

Any questions?

Our recruiting team will be happy to answer any questions you may have by e-mail. Or are you already convinced that this should be the next step in your career? Then apply online right now via our career portal. We look forward to receiving your application! Please note that applications by e-mail will not be considered.

As long as the position is advertised on our careers page, we are looking for suitable candidates (f/m/d). We look forward to receiving your application!

Application process

Depending on the company and position, the process may vary. So we are providing you with an exemplary overview of the possible steps involved. Your recruiter can help you with any additional questions you may have.

  • Online application

    Your online application is the first step of the application process. All jobs are advertised in our career portal. Create an application profile – it will only take about two minutes and can open the door for you to jobs in all E.ON Group companies worldwide. All applications for advertised jobs at E.ON must be made online.

  • Interview

    In the interview, we get to know each other better. Tell us about yourself and ask us anything that is on your mind: about the position, the team or generally about E.ON as an employer. The interview will take place either in person or online. We look forward to meeting you.

  • Contract and onboarding

    Welcome to the team! We want to make sure that you'll find your way around the company quickly. During your onboarding you’ll learn everything you need to know about E.ON and your new work environment.

We value and foster diversity

Society is diverse – just like our workforce. We’ve proved that fresh ideas and perspectives always emerge when an exciting blend of different people work together. That's why we work hard to become a diversity pioneer.


In 2008, we signed the German Diversity Charter. We are also a member of numerous national and international networks and initiatives that deal with various aspects of diversity.


And we also promote an inclusive culture internally. To name just two examples: In Germany, we run a mentoring programme to prepare female employees for leadership positions. We also launched the CEO Awards for Diversity & Inclusion in 2018. The awards support people and activities at E.ON who are committed to diversity and inclusion.

Behind the scenes

At E.ON we are convinced that good energy connects. Get to know the people at E.ON, find out what we stand for and what topics you can work on with us.

David, Head of Sustainability & Climate

David is Head of Sustainability & Climate at E.ON Germany. David's role is to challenge the status quo at E.ON Germany and show how E.ON can become even more sustainable.

Kununu

We have already received several awards for our commitment as an employer - including in the areas of women and family friendliness and as a "Top Company" from the employer rating platform kununu.

Hybrid Working

For the most part, we have a hybrid working model in place where we work partly in the office and partly from home, depending on the task. This supports your work-life balance and protects the environment. We value personal exchange just as much as digital opportunities for collaboration, and we’ll provide you with the equipment and digital tools you need to do your job well. Please contact your recruiter to learn more about the working options of your desired position.

E.ON is one of Europe's largest operators of energy networks and infrastructure and a provider of innovative energy solutions for around 48 million customers. Around 74,000 employees are constantly working to digitize the energy world, achieve net zero and connect everyone to good energy. To achieve this, we are focusing our actions on sustainability, digitalization, and growth. We strongly believe that differences make us stronger and welcome all people into our inclusive and diverse culture.

Together into a green energy future

What makes E.ON stand out as an employer

  • Sense of purpose

    Together we pave the way for the green energy transition in Europe and enable society and our customers to become C02-neutral.

    Together we pave the way for the green energy transition in Europe and enable society and our customers to become C02-neutral.
  • Sustainability

    We make energy cleaner and smarter, giving our customers access to a sustainable supply of electricity and heat.

    We make energy cleaner and smarter, giving our customers access to a sustainable supply of electricity and heat.
  • Winning culture

    We promote an inclusive culture where everyone feels valued and where everyone can reach their full potential and make a meaningful contribution to E.ON's success.

    We promote an inclusive culture where everyone feels valued and where everyone can reach their full potential and make a meaningful contribution to E.ON's success.
  • Recognition

    We value the contribution of each individual. We recognise individual achievements and reward the successes we deliver as a team.

    We value the contribution of each individual. We recognise individual achievements and reward the successes we deliver as a team.
  • Work Life Balance

    Family or career? It doesn’t have to be either/or. Whether flexitime, part-time or hybrid working: At E.ON, you will find the right model for every life situation.

    Family or career? It doesn’t have to be either/or. Whether flexitime, part-time or hybrid working: At E.ON, you will find the right model for every life situation.
  • Health

    Benefit from our wide range of health and well-being offers and take advantage of preventative activities.

    Benefit from our wide range of health and well-being offers and take advantage of preventative activities.
  • Network

    Joining E.ON opens the door to countless opportunities – regionally and internationally.

    Joining E.ON opens the door to countless opportunities – regionally and internationally.
  • Development

    Whether you're looking for a specialist or management career, our individual training programmes will help you develop both professionally and personally.

    Whether you're looking for a specialist or management career, our individual training programmes will help you develop both professionally and personally.
  • Onboarding

    We’ll help you learn everything you need to know about E.ON and your new working environment – making your start at E.ON easy.

    We’ll help you learn everything you need to know about E.ON and your new working environment – making your start at E.ON easy.